Privacy Policy

Last updated: July 7, 2026

A2Z Home Co ("A2Z," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit a2zhomeco.com, call us, or request service, how we use it, and the choices you have. By using our site or contacting us, you agree to this policy.

Information We Collect

Information you give us when you fill out a form, book a consultation or assessment, or call us — such as your name, phone number, email address, home/service address, the service you need, urgency, and any details you share about your project.

Information collected automatically when you use the site — such as IP address, browser and device type, pages viewed, and referring source, gathered through cookies and similar technologies (including analytics and advertising tools).

Call and text information. We use call-tracking technology (CallRail) to route, measure, and improve our marketing and service. Phone calls and text messages with A2Z may be tracked and recorded for quality, training, and attribution purposes.

How We Use Your Information

Respond to your request and schedule the right professional for your job;
Communicate with you by phone, text, and email about your service, quotes, and follow-up;
Coordinate the work with our vetted service providers and process payment;
Improve our website, services, and marketing;
Comply with the law and protect our rights.

Phone & text consent. By submitting a form or providing your phone number, you consent to receive calls and text messages from A2Z Home Co (including via automated technology) about your request and our services. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of texts at any time, or contact us to opt out of calls.

Text Messaging (SMS)

A2Z Home Co, LLC sends text message updates and responses to customers about pricing, appointments, and the home services offered at a2zhomeco.com. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We respect your privacy. We use the information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone carriers, and other vendors who help us deliver messages. We will not share mobile information with third parties for marketing. Text-messaging originator opt-in data and consent are not shared with any third parties.

We may disclose information to satisfy legal, regulatory, or governmental requests, to avoid liability, or to protect our rights or property. This SMS policy applies to your use of our Text Message Service and does not modify our general Privacy Policy, which may govern our relationship with you in other contexts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Terms & Conditions for full SMS terms.

How We Share Information

We share your information only as needed to serve you:

Service providers / subcontractors we coordinate to perform your requested work;
Vendors that help us operate (e.g., hosting, email delivery, call tracking, analytics, advertising);
Legal — when required by law or to protect safety and our rights.

We do not sell your personal information.

Cookies & Analytics

We use cookies and analytics/advertising tools (which may include Google Analytics and Google Ads) to understand site usage and measure marketing. You can control cookies through your browser settings. Most browsers let you refuse or delete cookies, though some site features may not work as well.

Data Retention & Security

We keep your information as long as needed to provide our services and for legitimate business and legal purposes. We use reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure.

Your Choices

You may request to access, correct, or delete your personal information, or opt out of marketing communications, by contacting us using the details below. Texas residents and residents of other states may have additional rights under applicable law; we will honor those rights as required.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices; please review their policies.

Children's Privacy

Our site and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes are effective when posted, and we will update the "Last updated" date above.

Contact Us

Questions about this policy or your information?
A2Z Home Co — Greater Austin, TX
Phone: (512) 883-9947
Email: info@a2zhomeco.com